Thank you for visiting our website.

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Hitachi Rail Limited respects your privacy and is committed to protecting your personal data. This Privacy Notice states how we collect, use or process your personal data and your right as a data subject.

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Our Privacy Notice is prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller and Data Protection Leader

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The Data Controller of your data is Hitachi Rail Limited, located at One New Ludgate, 60 Ludgate Hill, London EC4M 7AW and is responsible for your personal data.

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Hitachi Rail Limited’s Data Protection Leader is contactable at the following email address DataProtection@hitachirail.com.

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Changes to the Privacy Notice and your duty to inform us of changes

We keep our Privacy Notice under regular review.

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It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

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Why we collect your personal data?

We collect and process your personal data for the purposes of responding to general enquiries and involving prospective customers in sales and marketing engagement campaigns.

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When connecting to the website, the computer systems and software procedures used to operate the website itself indirectly acquire some data whose transmission is implicit in the use of internet communication protocols. This data is processed for the purpose of carrying out statistical analysis.

We will only use your personal data when the law allows us to. We will use your personal data where it is necessary for our legitimate interests.

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How is your personal data collected?

We use different methods to collect data from and about you including:

• Direct interactions. You may give us your personal data by corresponding with us by post, phone, email or otherwise and this data is processed for the purpose of responding to general enquiries. When downloading reports (or white papers) from our website you may give us your name, country, email address and company name. This data will be processed for sales and marketing purposes.

• Indirect interactions. When connecting to the website, the computer systems and software procedures used to operate the website itself indirectly acquire some data whose transmission is implicit in the use of internet communication protocols. We collect this personal data using cookies and other similar technologies in accordance with the Hitachi Rail Limited Cookie Notice. This data is processed for the purpose of carrying out statistical analyses.

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What personal data we collect?

Personal data is any information identifying an individual or information relating to an individual that we can identify (directly or indirectly) from that data alone or in combination with other identifiers we possess or can reasonably access. Personal data can be factual (for example, a name, email address, location, or date of birth) or an online identifier.

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We receive and store the personal data that you provide us by carrying out certain activities on the site. You may choose to not provide certain data that you do not consider necessary, but in this case you may not be able to take full advantage of our services.

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In the event that you contact us we will store your email address and process any additional personal data that may be included in the email sent to us.

In the event that you download reports (or white papers) from our website we will store your name, country, email address, and company name.

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How long we keep your personal data?

The personal data that you have provided will be kept for the period necessary to carry out the requested service. Different retention periods apply for different types of personal data. Please contact Hitachi Rail Limited’s Data Protection Team at DataProtection@hitachirail.com if you require any further information.

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How we process your personal data?

Your personal data will be processed by Hitachi Rail Limited on paper and/or electronically, and does not involve automated decision-making processes of any kind.

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Your personal data may be processed only by Hitachi Rail Limited’s employees or collaborators who, operating under the direct authority of the latter, have been authorised to process them in accordance with UK GDPR.

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The data collected may be communicated to the relevant authorities, in the case of alleged illicit activities or specific and justified requests, as well as in case of Information Commissioners Office (ICO) requirements.

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Your personal data will never be disclosed, divulged or made available to unidentified parties.

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What are your rights in connection to your personal data?

Under certain circumstances, by law you have the right to:

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Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it;

Be informed about the collection and personal use of your personal data;

Request rectification of the personal data that we hold about you. This enables Hitachi Rail Limited to correct any incomplete or inaccurate data we hold about you;

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below);

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes;

Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it;

Data portability where you can obtain your personal data in a format that enables you to transfer the data to another party and re-use it in another context;

Be informed about data processing that involves automated individual decision-making and profiling. This involves making a decision solely by automated means without any human involvement and automated processing of personal data to evaluate certain things about an individual. You have the right to request human intervention or challenge a decision driven by this kind of processing.

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Exercising your rights in connection to your personal data

If you have any questions about this privacy notice or how we handle your personal data, please contact Hitachi Rail Limited’s Data Protection Team at DataProtection@hitachirail.com. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

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You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly manifestly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

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We may also need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.